Minibar Systems manufactures and uses systems which have the highest degree of quality and reliability. We also focus on designing our products so that they will require a minimum of maintenance and training over time.
We maintain regionally based operations and technical support personnel available to assist our hotels when needed. Our hotels can be assured that any necessary parts and service will be promptly delivered.
Our technical support is 24/7/365 with direct access to our experienced technicians for immediate problem resolution. We are also able to dial into the minibar computer on site at the hotel to resolve any software emergency without delay. We understand the environment of a hotel and the demands of today’s guests and have structured our professional and courteous customer service and technical support divisions to be accessible, quick to respond and thorough.